A hacker collective claims to have 500 million Ticketmaster customers’ personal information

Author Benedetta Baldin - 30.5.2024

A hacker group claims to have over 500 million Ticketmaster customers’ personal information. According to reports, user data from companies including Microsoft and AT&T Wireless has been taken by criminal hacking group ShinyHunters, which is allegedly selling the information on the dark web for $500,000. Hackread claims that complete names, addresses, phone numbers, email addresses, information on ticket purchases, and partial credit card information were taken during the purported hack. 

While representatives from Australia’s Department of Home Affairs have stated they’re “working with Ticketmaster to understand the incident,” Ticketmaster has not yet responded to ShinyHunters’ allegations in the public eye. Christopher Budd, a threat researcher at the British cybersecurity company Sophos, has advised that initial consideration of ShinyHunters’ claims be done so cautiously. 

Right now, since we only have the attackers’ words to go on, it’s too early to make any firm statements about whether there was a breach and what, if any, data was stolen. While there allegedly are new data in the dump, there is also older info, meaning it could be a series of concatenated data.

Christopher Budd

The US Department of Justice launched a complaint against Live Nation, the parent company of Ticketmaster, this week, claiming that the corporation’s operations harm audiences, performers, venues, and competitors. Additionally, a class action charging Live Nation and Ticketmaster of engaging in anticompetitive behaviour was filed with New York courts this week, possibly on behalf of millions of American ticket purchasers.